Field Service

Field Service Apps That End
Poor Coordination

Assign jobs, track technicians, and invoice customers — all from one app. Built for electricians, plumbers, AC services, and any field service business.

WhatsApp Us

50%

Faster job assignment with digital dispatch

35%

Reduction in travel time with smart technician routing

90%

Faster invoicing — bills generated on-site, not days later

4.8★

Average customer rating improvement with real-time updates

The Challenge & Solution

Field service chaos is costing you customers.

✗

The Problems

  • ✗

    Jobs are assigned via phone calls — technicians miss or forget assignments

  • ✗

    No visibility into which technician is available or closest to the job site

  • ✗

    Customers don't know when the technician will arrive

  • ✗

    Paper job cards get lost — billing is delayed or inaccurate

  • ✗

    No record of service history for repeat customers

→
✓

Our Solutions

  • 1

    Digital job cards assigned to technicians via mobile app

  • 2

    Live technician location map for smart dispatch

  • 3

    Automated customer notifications with estimated arrival time

  • 4

    Digital invoicing generated on-site the moment the job is done

  • 5

    Complete service history per customer and per asset

Key Features

Everything your service business needs to run like clockwork.

From the first customer call to the final invoice — every step is tracked and automated.

Job Management

Create, assign, and track service jobs from a central dashboard. Technicians receive job details on their phone instantly.

01

Technician Tracking

See where all your technicians are in real time. Assign the nearest available technician to reduce travel time and fuel costs.

02

Technician Mobile App

Technicians view job details, navigate to the site, update job status, and collect signatures — all from their phone.

03

Customer Notifications

Customers receive automated updates when a technician is assigned, en route, and when the job is completed.

04

On-Site Invoicing

Generate and send invoices the moment a job is completed. Accept payments on-site via UPI, card, or cash.

05

Scheduling & Calendar

Plan technician schedules, manage recurring service contracts, and avoid double-bookings with a visual calendar.

06

Service History & AMC

Track complete service history per customer and asset. Manage Annual Maintenance Contracts with automated renewal reminders.

07

Business Analytics

Track jobs completed, revenue per technician, average resolution time, and customer satisfaction scores.

08

Got Questions?

Frequently Asked Questions

Still have questions?
Book a free call →

Does the technician app work without internet?

−

Yes. Technicians can view job details and update status offline. Data syncs automatically when connectivity is restored.

Can we manage AMC (Annual Maintenance Contracts)?

+

Yes. The AMC module tracks contract start/end dates, service frequency, and sends automated reminders for upcoming visits.

Can customers book service requests through the app?

+

Yes. We can add a customer-facing booking portal where clients submit service requests, choose a time slot, and track their technician in real time.

How do we handle spare parts and inventory?

+

We can add a spare parts inventory module that tracks stock used per job, triggers reorder alerts, and links parts consumption to invoices.

Is it suitable for a small team of 5–10 technicians?

+

Absolutely. The app scales from small teams to large enterprises. We'll size the solution to your current needs with room to grow.

Contact us

We Ignite your Business
with our Love

Itboomi is a Coimbatore mobile app development company with its office in Tiruppur.

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